Contact

We’d Love to Hear From You ✨

At Aureum Label, our customers mean everything to us. Whether you have a question about your order, need help choosing the perfect piece, or just want to share your experience — we’re here for you!


📧 Email

For general inquiries, order updates, or return/exchange requests, please contact us at:
john@aureumlabel.co.uk We aim to reply within 1–2 business days.


💬 Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed (but we’ll get back to you as soon as we’re back online!)


📦 Order Questions

If you’re reaching out about an order, please include your order number in your email so we can assist you quickly.


📍 Mailing Address (optional – include if you have a business or return address)

Aureum Label
290 Aldridge Rd
Birmingham ,West Midlands,B42 2SP
United Kingdom


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✨ Your Shine, Our Promise

We’re here to make every shopping experience as golden as our jewelry. Don’t hesitate to reach out — we’re always happy to help!