Shipping Policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification once your order has shipped.
Please note: During high-volume periods or special promotions, processing times may be slightly longer — but we promise it’s worth the wait!
Domestic Shipping (within [your country])
We offer standard and express shipping options at checkout.
-
Standard Shipping: 3–7 business days
-
Express Shipping: 1–3 business days
Shipping rates are calculated at checkout based on your location and the selected service.
Orders over [insert amount, e.g., $75] qualify for free standard shipping.
International Shipping
We proudly ship worldwide! 🌍
International shipping times vary depending on your destination and customs processing.
-
Standard International Shipping: 7–21 business days
-
Express International Shipping: 3–10 business days
Please note that international customers are responsible for any customs duties, taxes, or import fees charged by their country.
Order Tracking
Once your order has shipped, you’ll receive a confirmation email with a tracking number so you can follow your package’s journey. Please allow up to 48 hours for tracking information to become available.
Lost or Damaged Packages
Aureum Label is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. If your order arrives damaged, please contact us immediately at john@aureumlabel.co.uk with your order number and photos of the item and packaging — we’ll make it right.
Questions?
If you have any questions about shipping or your order status, please reach out to us at john@aureumlabel.co.uk — we’re always happy to help!